We offer international shipping services that currently operate in over 200 countries worldwide! Chances are you happen to be in one of them…
. How we ship packages
Packages are shipped via the French Postal service (La Poste), UPSor other, depending on the weight/size of the product and on the country your item is delivered to…
. Do you ship worldwide?
Yes we do. We provide shipping to over 200 countries around the world. Still, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
. How are shipping rates calculated?
Shipping within the European countries is a flat rate of 4,90 €. Orders over 45 € are eligible for free shipping!
For international shipping, there is a flat rate of 8,99 €. International orders over 45 € are eligible for free shipping!
. What about customs?
All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and/or shipping total.
Cruisin City is not responsible for any custom fees associated with import. All fees must be paid by the parcel recipient.
. How long does shipping take?
Shipping time depends on location. These are our estimates:
Estimated Shipping Time
2-5 Business days
Canada, USA, Central America, South America, Africa, Australia, New Zealand, Asia
7-15 Business days
. Do you provide tracking information?
Yes, you will receive an email containing your tracking information. Still, sometimes, due to free shipping, tracking is not available.
. Why does my tracking says “no information available at the moment”?
For some shipping companies, it takes 2-5 business days for the tracking information to be up to date.
Also, for logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other question, feel free to contact us and we will do our best to help you out!