Shipping & Delivery

We offer international shipping services that currently operate in over 200 countries worldwide! Chances are you happen to be in one of them…

 

  

  • How we ship packages

 
Packages are shipped via UPS, the french postal service (la poste) or other, depending on the weight/size of the product and on the country your items are delivered to…

 

  

  • Do you ship worldwide?

 
Yes we do. we provide shipping to over 200 countries around the world. still, there are some locations we are unable to ship to. if you happen to be located in one of those countries we will contact you.

 

  

  • How are shipping rates calculated?

 
Orders over 69 € are eligible for free shipping!

For every order under 69 € there is a flat rate of 3,90 €.

 

  

  • What about customs?

 
All international orders are subject to customs and duty fees as defined by the country of import. customs and duty fees are not included in your order and/or shipping total.
Cruisin City can’t be held responsible for any custom fees associated with import. All fees must be paid by the parcel recipient.

 

  

  • How long does shipping take?

 
For Europe: 2-5 business days

For Canada, USA, Central America, South America, Africa, Australia, New Zealand, Asia: 5-12 business days

 

  

  • Do you provide tracking information?

 

Most of the time, we will be able to give you a tracking number if you request it.

 

Still, you won’t automatically receive en email with your tracking information. Please don’t worry about it, it doesn’t mean your order is not processing.

 

  

 If you have any doubts or any questions about your order, feel totally free to send us an email at contact@cruisincity.com